Refund Policy

12 Month Subscription Apollo Group TV

Apollo Group TV Refund Policy

Last updated: 2025

At Apollo Group TV, we strive to provide high-quality IPTV services and ensure customer satisfaction. This Refund Policy outlines the circumstances under which you are eligible for a refund and the process for requesting one.

1. Subscription and Payments

When you purchase a subscription to our IPTV services, you agree to the terms and conditions set forth in this policy and during the checkout process. All subscription fees are non-refundable except as specified in this Refund Policy.

2. Refund Eligibility

Refunds may be issued in the following circumstances:

  • Service Issues: If there is a technical issue or failure of our service that we cannot resolve within a reasonable timeframe, you may be eligible for a refund.
  • Duplicate Charges: If you are accidentally charged more than once for the same subscription period, we will issue a refund for the duplicate charge.
  • Subscription Cancellation: You may cancel your subscription at any time, but please note that subscription fees are non-refundable for the current billing period unless otherwise stated below.

3. Refunds for Cancellations

  • Monthly Subscriptions: If you cancel a monthly subscription, you will not receive a refund for the current month, but you will retain access to the services until the end of the billing cycle.
  • Annual Subscriptions: If you cancel an annual subscription within 30 days of your purchase, you may be eligible for a full refund. After 30 days, no refunds will be issued for annual subscriptions.

4. Non-Refundable Circumstances

Refunds will not be issued for the following reasons:

  • Change of Mind: If you change your mind about using our services, you will not be eligible for a refund.
  • Partial Use: If you have used the service during the billing cycle, you will not be eligible for a refund unless we are unable to provide the service as described.
  • Violation of Terms: If your access to the services is terminated due to a violation of our Terms of Service, no refund will be provided.

5. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact Us: Send an email to support@apollotvplus.store with your refund request.
  2. Provide Details: Include your account information, order number, and a brief explanation of why you are requesting a refund.
  3. Wait for Confirmation: We will review your request and respond within [Insert time frame, e.g., 5-10 business days] with a decision.

6. Processing Refunds

If your refund request is approved, it will be processed using the same payment method used for the original transaction. Please note that it may take up to [Insert time frame, e.g., 7-10 business days] for the refund to appear in your account, depending on your payment provider.

7. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this page regularly to stay informed of any updates.

8. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at:

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